Legal

Terms of Service

OETGenius.com (part of UniGenius) is run by Uni Admissions Prep Ltd, trading as UniGenius, which sells every course and licence on this site. Your contract is with Uni Admissions Prep Ltd, trading as UniGenius (company 17325935, registered in England and Wales), registered office 28 Denton Close, Barnet EN5 3AP, United Kingdom. These terms apply to this site and to the UniGenius practice platforms for healthcare professional tests.

The service

UniGenius provides study guides, practice questions, lessons and mock tests for healthcare professional tests. The material is our own work, written against each test's published specification. It is preparation material: using it does not guarantee any particular grade, score or registration, and decisions about your registration remain yours.

The purchase and guarantee terms below apply to Course and Assessment Pack. Terms version: oetpackpro-checkout-2026-10-17.

Paid digital access

Course and Assessment Pack is a one-time purchase of £229. It is a pass at one price, not a discount on a course. It opens OET Genius Pro in full: OET Genius Pro: every lesson, the full question bank and both mock papers; The Assessment Pack: 8 letters and 3 role-plays marked, each rewrite compared; Every judgement quotes your own words, with one next step. OET Genius Pro stays open as long as when bought on its own that day: through 31 October 2027 if you buy today. Everything else the pass opens lasts 12 months: it ends at the end of the day (UK time) 12 months after the day you buy. Bought today, that is 24 October 2027. The date for your purchase is saved with it; we may extend it but never shorten it. There is no subscription or recurring charge, and nothing renews. No VAT is charged: the price shown at checkout is what you pay. Access is to online digital content and starts only after payment and recorded consent. If the pass is refunded, or its payment is disputed, its access closes. A pass does not enter you for any exam.

For its 12 months, the Assessment Pack marks your own OET letters, to the course's case notes or to a task you bring, for up to 8 different letter tasks, and your own role-plays to the course's cards, for up to 3 different cards. Each letter can be rewritten and marked 3 more times, and each card recorded and marked 2 more times, with no more than 12 reads a day (UK time). A task counts once its first read finishes; a read that fails does not count. It also opens every letter task and role-play card in the course. Each read is an automated estimate, made by an AI model against our own wording of OET's public assessment criteria: a score on each criterion and, for letters, a grade estimate. It is not an official OET result, is not made or checked by an OET assessor, and does not predict your test result. A role-play is recorded in your browser and sent once to our speech-to-text provider, OpenAI, to be written down, up to 6 minutes a recording, 8 recordings a day and 20 in all; we do not store the recording. Intelligibility and fluency are not marked, and no overall Speaking grade is given. Your letters and transcripts are saved to your account with their reads until you delete the account; they are sent to our AI provider only to make the read. Nothing in the pack writes your letters or answers for you.

Cancellation and immediate access

Paying gives you access to the course straight away. Your statutory 14-day right to cancel (under the Consumer Contracts Regulations) ends when that access begins, so the law gives no cooling-off refund once the course has opened. That does not affect our own, separate refund promise: Course and Assessment Pack comes with a full refund for any reason if you ask within 14 days of paying, even after the course has opened. It is set out below.

Under every pay button we show this notice: “By paying you agree to our Terms and get access straight away, which ends your 14-day cancellation right.” By clicking to pay with that notice shown, you agree to these terms, you give your express consent for access to the digital course to start straight away, and you acknowledge that you lose your 14-day right to cancel once access starts. We record that you clicked pay with the notice shown, the notice version and the time, and we confirm it in the email we send when your course opens. If that record cannot be made, we do not grant paid access. Contact support@unigenius.co.uk if you have a question about your rights.

Full refund within 14 days

For 14 days after you pay, you can ask for a full refund for any reason, even though access has started and your statutory right to cancel has ended. Email support@unigenius.co.uk within those 14 days with your payment reference. We refund the full price you paid for Course and Assessment Pack to your original payment method, usually within 5 to 10 working days, and its access closes. Course and Assessment Pack is not sold with a guarantee of any test score, interview result, offer or place. Your statutory rights are unaffected.

Referrals

Terms version ref-2026-09-25. They apply where your account shows a referral card.

• A paying customer with a referral card can share their link. A friend who signs in and has never ordered from us before gets the friend price shown on the card for their first course. That price replaces any other offer.
• The link counts for 30 days after the friend first opens it, and one link gives at most 5 new friend prices in any 24 hours.
• The reward is the amount shown on your card, which depends on the course. It is a refund to the card you paid with, sent once the friend's order has passed its refund window.
• There is no reward if the friend's order is refunded or disputed, if the friend pays with a card you have used, if the friend is you, or if your own qualifying paid order has been refunded or disputed by the time the reward is due.
• You can earn at most 10 rewards in any 365 days. The friend keeps their price even when no reward is paid.

Accounts

Some features need an account. Keep your sign-in method to yourself and tell us if you believe someone else has used your account. You may close your account at any time by emailing us; we will delete the personal data we hold as described in our privacy policy.

Fair use

The content on UniGenius is licensed to you for your own study. Do not republish, resell or scrape it, and do not attempt to disrupt the service or access other people's data. We may suspend accounts that do.

No affiliation

UniGenius is independent. We are not affiliated with, or endorsed by, any school, university, local authority, admissions service, regulator or test provider. Test names are used to describe what our material prepares you for; always check dates, rules and requirements with the official test provider.

Liability

We work hard to keep the material accurate, and we correct errors when they are reported. The service is provided as-is: to the extent the law allows, we are not liable for losses arising from your use of it, and nothing in these terms limits liability that cannot be limited by law.

Changes

We may update these terms as the service develops. The current version is always at this address, and continuing to use the service after a change means you accept the updated terms.

Contact

Questions about these terms go to support@unigenius.co.uk.