New glasses and unrealistic expectations

Setting: Optometry review clinic

Owen Bell, 49, bought spectacles online using a near-reading prescription. He reports difficulty viewing a wall-mounted screen and has not yet had the supplied lenses checked.

Task

Clarify the tasks and distances causing difficulty.
Explain the near-reading purpose of the prescription.
Check supplied lenses and assess the complaint before advising replacement.
Discuss needs and possible costs without pressing for a purchase.

New glasses and unrealistic expectations consultation plan

The prescription supplied for this case is for near reading tasks only.
The optometrist will check the supplied lenses against the prescription and assess the reported difficulty.
Different working distances may require a separate options discussion.
No replacement purchase should be agreed before the checks and the patient’s priorities are discussed.
Owen Bell, 49, bought spectacles online using a near-reading prescription. He reports difficulty viewing a wall-mounted screen and has not yet had the supplied lenses checked.

Fictional scenario information supplied for this examination exercise; not medical guidance for real patients.