A wheelchair discharge journey and an inaccessible taxi

Setting: A discharge planning meeting

A patient has an agreed discharge plan but reports that a booked taxi cannot accommodate the planned mobility arrangement. The coordinator must confirm suitable transport before the journey.

Task

Explore the concern behind the opening: "The taxi company says they cannot take the chair. Everyone keeps telling me the car is booked."
Clarify the specific barrier and acknowledge its effect on the patient.
Explain the supplied next steps and respond to this possible question: "Could my son just lift me into his car instead so I can leave?"
Check the patient can distinguish what is agreed from what needs confirmation.

A wheelchair discharge journey and an inaccessible taxi supplied plan

A patient has an agreed discharge plan but reports that a booked taxi cannot accommodate the planned mobility arrangement. The coordinator must confirm suitable transport before the journey.
The nurse can tell the discharge coordinator about the reported mismatch and request confirmation of suitable transport.
The relevant team must confirm the planned mobility and assistance arrangements; the nurse should not improvise a transfer technique.
Do not promise a vehicle type, demonstrate unsupplied transfer steps or pressure the patient to attempt an unconfirmed journey.
I will tell the discharge coordinator what the company said and ask them to check the vehicle against your planned mobility arrangement.
The team needs to confirm the assistance and transfer arrangements as well as the vehicle. A car booking by itself does not show that the whole journey has been checked.

Fictional exam scenario only. Supplied arrangements are not medical guidance for a real patient..