Reading

Part A: 15-minute skim

• Up nextSupporting a patient using a walking aid
• Collecting and transporting outpatient specimens
• Planning an accessible discharge conversation

Part B: short texts

• Up nextSix workplace extracts, group 1
• Six workplace extracts, group 2

Part C: long articles

• Up nextWhen a discharge letter arrives but the message does not
• The patients who disappeared from the appointment dashboard
• What an incident report cannot tell us on its own
• Asking patients to explain the plan